SecondEyes is an independent expert design review of a product, a set of screens or a portfolio. Two senior designers work through it separately, then hand you one honest report and a prioritised list of what to fix. We don't take redesign work afterwards, so there's nothing we're angling to sell you.
01The problem
It isn't a competence problem. Internal teams carry an unaware bias — familiarity makes real problems invisible, and politeness keeps the rest unsaid. That's exactly the gap a second pair of eyes fills.
Your team sat through every decision that got you here. They inherited the same assumptions, so they defend the same choices — usually without realising it.
Internal reviews measure the product against last quarter's version. They can't tell you how it reads to someone who has never seen it, or how it compares to what your users use elsewhere.
The friction nobody flags is the friction users never report — they just leave. Those are the drop-offs that surface as flat conversion rather than as a bug.
02Who it's for
You have a product in market and the numbers aren't where they should be.
You've shipped the work, but you want to know how it holds up to a senior eye.
You're applying for design roles and not hearing back.
03Services & pricing
Every tier is reviewed by two senior designers and delivered as a written report with recommended solutions — not a list of complaints.
Intro rateLaunch pricing while we build public case studies. Rates rise as capacity fills — you pay the rate you book at.
1 day turnaround
Send us one screen — a landing page, a checkout, an onboarding step — and get it pulled apart properly. The quickest way to see how we work.
Teams and designers who need a fast, focused second opinion
Book this review1 day turnaround
An honest read of your portfolio from people who actually sit on the hiring side of the table. What is landing, what is costing you interviews, and what to fix first.
Fresh grads, entry and mid-level designers job hunting
Book this review2 days turnaround
A complete expert review of your product — every critical flow, end to end. Built for teams who need to lift conversion, revenue and usability, not just tidy up a screen.
Companies and agencies serious about conversion and UX
Book this reviewPrices in Malaysian Ringgit (RM). Reviewing more than one product or a larger scope? Tell us what you need and we'll quote it.
04How it works
From the intro call to the walkthrough, most reviews are done inside two working days.
We get the context: what the product does, who it's for, which flows carry the money, and what you already suspect is wrong. Short, and it makes the whole review sharper.
Both designers go through your product independently — usability, visual craft, information architecture, conversion — then reconcile findings. Independent first, so neither anchors the other.
Every finding written up and ranked by severity, each one paired with a recommended solution and the reasoning behind it. Built to be handed straight to your team.
We talk you through the report so nothing gets lost in translation, and you can push back on anything that doesn't fit your constraints.
05What you get
The point isn't to tell you your product is broken. It's to hand you an ordered list of changes with the reasoning attached, so the next sprint writes itself.
Every issue tagged high, medium or low, so you know what to fix on Monday and what can wait a quarter.
Not just "this is confusing". What to change, why it works, and what the trade-off is if you do it the cheap way.
FigJam, Figma or PDF — whichever your team actually works in. Hand it to a designer or a developer as-is.
A final call, or a 15–20 minute Loom you can replay for stakeholders who weren't there.
Primary CTA loses contrast on scroll — fails WCAG AA against the sticky header.
Checkout asks for shipping before showing total. Highest drop-off in the flow.
Empty states explain nothing. No path back to the primary action.
Type scale jumps from 14px to 24px — no intermediate step for subheads.
Illustrative extract. Your report is written against your own product.
On sharing: we sometimes publish anonymised findings on social media to show how we work. If you'd rather we didn't, tick “keep my review private” when you book and the whole engagement stays between us. We'll sign an NDA for product reviews.
Portfolio reviews and per-screen UX reviews are delivered in 1 working day. End-to-end product reviews take 2 working days. The clock starts after the intro call, once we have access to everything we need.
Two senior designers review every engagement independently, then reconcile their findings. You get two expert perspectives rather than one person's taste, which is the whole point — a single reviewer has blind spots too.
Most agencies review your product as the opening move in a pitch to redesign it. We do not take redesign work off the back of a review. That means we have no incentive to inflate problems, and you get feedback you can act on with your own team.
For a product review: a live URL or staging access, a test account if login is required, and a sentence on which flows matter most commercially. For a portfolio review: a link to your portfolio and the kind of role you are applying for. For a per-screen review: the screen itself, plus what it is meant to achieve.
A detailed report in FigJam, Figma or PDF containing every finding, ranked by severity, each paired with a recommended solution rather than just a complaint. Product reviews also include a final call or a 15–20 minute Loom walkthrough of the report.
Only if you allow it. We sometimes share anonymised findings on social media to show how we work, but you can opt out when you book and we will keep the entire engagement private. We are happy to sign an NDA for product reviews.
Yes. Pre-launch and unreleased products are a common case, and it is often the best time to get an outside review. Tell us on the intro call and we will work under NDA.
These are introductory rates while we build up public case studies for this service. They will increase as capacity fills. The rate you book at is the rate you pay.
That is a fair outcome and we would rather you push back than nod along. The final call exists for exactly that — bring your constraints and context, and we will work through which recommendations survive them.
SecondEyes.Design is a service by Rekakod, a Malaysian product design studio. We work with clients globally and reviews are delivered in English.
07Book a review
Fill this in and we'll come back within one working day with a time for the intro call. No sales sequence, no drip campaign.
Prefer email? Write to design@rekakod.com.